Everything you need to know
Frequently Asked Questions
Find quick answers about Blūm so you can shop with confidence.
What is Blūm and what makes your brand special?
Blūm is a Lebanese self-care brand offering 100% natural and organic oils, butters, and ready-made blends.Our concept is simple: clean ingredients, real results, and products that make your daily routine softer and healthier.
Are Blūm products really 100% natural?
Yes. All our oils, butters, and mixes are pure, cold-pressed, chemical-free, and safe for daily use on hair, skin, and body.
What’s the difference between your pure oils, butters, and ready-made mixes?
Our pure oils and butters are single-ingredient products, each rich in their own vitamins and benefits. You can use them based on your needs and even mix them together. Our ready-made mixes are pre-formulated blends we created using our pure ingredients to target specific concerns like curls, dry hair, stretch marks, or deep hydration.
Can Blūm products be used every day?
Yes. All our products are gentle, natural, and suitable for daily use unless a specific product mentions otherwise.
Are your products safe during pregnancy or postpartum?
Yes, especially our Stretch Marks & Elasticity range. If you’re unsure, you can always message us — we help you choose the safest routine.
How long does delivery take?
Orders are processed within 48 hours, then delivered in 2–5 working days depending on the region. We work with a trusted delivery company to ensure fast and safe delivery.
Do you accept returns, refunds, or exchanges?
No. Because our products are natural, organic, and health-related, we cannot accept returns or exchanges once an order is shipped. This ensures every customer receives fresh, untouched products.
